Refund policy

Damages and issues
Please inspect your order upon receipt and contact us within 48 hours if you have any questions or concerns regarding the item(s) received or if you receive the wrong item. 

Making quality products and having them arrive to you in the same condition as we packaged them is important to us, we take great care on our end to ensure this happens.  Once your package leaves our hands we have no control over how it is handled or how long it takes to arrive.  We will make our best effort to address issues regarding your shipment.

Returns
Food items are not eligible for returns.  As stated above, please contact us within 48 hours of receiving your package so we can address any concerns.

Please contact us at chris@sweaterboxconfections.com.